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Privacy Policy

Privacy Policy

CITIZENS STATE BANK
1330 West Commerce Street
P O Box 278
Buffalo, TX 75831
Ph:  903.322.4256
Fax: 903-322-3384
Member FDIC
Equal Housing Lender

PRIVACY DISCLOSURE
NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

We, our, and us, when used in this notice, mean Citizens State Bank
This is our privacy notice for our customers.   When we use the words “you” and “your” we mean the following types of customers:

  • Our consumers who have a continuing relationship by purchasing or holding financial products or services such as a(n):
    • Deposit Account                     
    • Loan Account
    • Safe Deposit Box

We will tell you the source of the information we collect about you.  We will tell you what measures we take to secure that information.  We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you.  Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.  Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.
An affiliateis a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us.  Ownership does not mean complete ownership, but means owning enough to have control.
A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours.  This is also known as nonaffiliated third party, or simply, an “other party.”

THE INFORMATION WE COLLECT


We collect information about you from the following sources:

  • Information you give us on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with other parties
  • Information from a consumer reporting agency

THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION

We restrict access to information about you to those employees who need to know that information to provide products or services to you.   We maintain physical, electronic, and procedural safeguards that comply with Federal standards to protect this information.

YOUR INFORMATION AND OUR AFFILIATES

We may disclose information about you to our affiliates.  Here are the kinds of information and the source of that information:
Transaction and experience information from our account records:

  • Information about your transaction and experience with us, such as:
  • Name
  • Address
  • Account balances
  • Account activity
  • Types of accounts
  • Parties to the transaction
  • Payment history
  • Deposit history

Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.

Types of Affiliates
We may disclose information about you to the following types of affiliates:

  • Financial service providers, such as:
    • Insurance agents
    • Other banks owned by the holding company which owns us
    • Financial Advisors

WE WILL NOT DISCLOSE YOUR NONPUBLIC PERSONAL INFORMATION WITH OUR AFFILIATES FOR MARKETING PURPOSES.

YOUR INFORMATION AND OTHER PARTIES

We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law.  Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.
(continued)

INFORMATION ABOUT FORMER CUSTOMERS

We do not disclose information about former customers, except as permitted by law.

TEXAS NOTICE

This institution is chartered, licensed, or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against this institution should contact the Texas Department of Banking through one of the means indicated below: